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Digital Transformation during Covid-19

COVID-19 CREATED DIGITALTRANSFORMATION Ready or not COVID-19 has already created disruption within human society. This pandemic has brought daily life to a grinding halt and the world to its knees. Ultimately shattering of businesses and the global economy. However, we have a major challenge ahead of us to sustain the Business amidst the lockdown, social distancing which can be achieved by Digital Transformation. So exactly what is digital transformation? Some may suggest it’s the adoption of digital technologies instead of traditional ones to change business strategies, societal and human activities. Well, it’s just not only about going paperless or applying technology to business rather creating an entirely new business model on the backbone of technology which faces a choice between innovation or extinction. There’s no denying of the fact that COVID -19 is acting as a catalyst for change in the global economy, education system, medical facilities R&D on a scale not seen since wartime. Humans are resistive to change, and many organizations have faced challenges to transform into a digital. The consumers were also not fully digital savvy and did not try out digital options even if provided rather they are comfortable with conventional methods. ”COVID-19 Is A Before and After Moment In The Digital Transformation” sees the most drastic change in areas like telecommuting, on-demand food and services, virtual events, the cloud, internet, supply chains, pharmaceuticals, and healthcare which tends to be more effective than before. Many of these positively adapted new solutions will continue to exist even after the crisis is over like acceptance of social distancing techniques. While many workers and businesses are suffering from closures and quarantines. Against this backdrop, there is a transformation that prepares them to handle uncertain times and create opportunities and bringing innovation from the crisis. Let’s discuss some of them. Contactless human intervention – This particularly includes healthcare platforms and algorithms to track social contact, inform people before they get sick, and let healthcare and governments know when infections are starting to spread. Robotic nurses, drones with sensors, and remote-control applications usages are noticed in India on a large scale for security and health-care purposes . These will allow people to pick up fewer illnesses by touching fewer items. Examples include payments without signing, eliminations of door handles, touch-less faucets, work from home, and online delivery of groceries. Dark Factory (Industry 4.0) – During the COVID-19 crisis, most manufacturing organizations had to either close their production completely or operated on the reduced capacity; especially in the case of essential goods. The concept of ‘Dark Factory’ which essentially means running a fully automated factory with minimal or no humans on site, needs to become a reality to ensure the better preparedness in future VIDEO CONFERENCING Zoom video conferencing has recently increased its call volume from 10 million per day to 200 million per day in the 4 months from December 2019 to March 2020. It’s also Helpful in Coachings, consumers, businesses, and government spending though faced some security issues. Indian courts are beginning to use video conferencing to conduct hearings. It’s an irony that this suggestion was made before too but now its made compulsory as digitalization is a necessity forced in due to lockdown and social distancing. INNOVATIVE SALES COVID-19 lockdown and social distancing has already altered the consumer buying patterns and might further impact it in the longer run. Home delivery of medicines and ration is considered a safe option. While some may continue in the same model for a while; others may want to switch back to normal. Development and compulsory usage of the Aarogya Setu app have a great impact. New roads have opened for Investments in liquid funds, super funds and gold on app like phonepe. The Cloud Without cloud during the Coronavirus pandemic, companies would struggle to share and co-edit documents securely, access analytics and much more. Even short physical distances would present a challenge for collaboration between coworkers without the cloud. Real-time wouldn’t be as easy, streaming would be a huge problem. A lot of people equate digital transformation with an IT project. Digital transformation is not a destination but a journey. Every company is at a different point in this journey. Even most advanced technology companies like Microsoft are transforming themselves to be even more digital — if you look at the way they are moving their businesses to cloud. Tools that are reliable for large companies and SMBs- In today’s digital world, we all use similar technology. We need to create a digital toolbox that facilitates communication, scheduling, project management, file sharing, and storage to drive success. The SMB and the enterprise can adopt Teams, Slack for a chat; Hangouts, Zoom, or Skype for video; or Formstack Sign, HelloSign for closing contracts digitally. JIO AND FACEBOOK COLLABORATION Jio has built a world-class digital platform powered by leading technologies like cloud, AI, augmented and mixed reality, blockchain and many more. Giving more details on how the partnership would work, Ambani said in his statement that in the near future, JioMart, Jio’s digital new commerce platform, and WhatsApp will empower nearly 3 crores small Indian Kirana shops to digitally transact with every customer in their neighborhood. As part of the deal, local vendors and small Kirana businesses will be able to register on JioMart, the online grocery delivery platform, and receive seamless orders through WhatsApp. CONCLUSION To conclude digital transformation has sparked a new mindset that can help to reap long term benefits. Clearly, the world will never be the same because there will be long-lasting effects. The fact is that due to the disruption caused by Covid-19 we have already experienced more digital transformation in the last month than we have seen in the last 20 years. While Internet infrastructure will continue to grow whereas any firm or organization that is part of the digital world is actually more critical than ever before and which were not prepared will remain paralyzed.

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